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Quality and Recognition at Washington Regional

Dr. David Ratcliff

Washington Regional is committed to providing high-quality, safe and effective care throughout the communities we serve, and our achievements have consistently garnered national recognition.

Washington Regional's recent honors include:

  • Comprehensive Stroke Center – Washington Regional became the first hospital in Northwest Arkansas and only the second hospital in the state to earn certification as a Comprehensive Stroke Center by The Joint Commission. This prestigious designation is given to hospitals that have capabilities to treat the most complex stroke cases. “This means that Washington Regional provides the highest level of stroke care in Northwest Arkansas, giving stroke patients the best chance for positive outcomes,” says Larry Shackelford, President and CEO of Washington Regional Medical System.

  • 2016 CareChex® Quality Awards – Washington Regional Medical Center is recognized as ranking in the Top 10% in the nation for:
    Medical Excellence
    Patient Safety
    + Overall Hospital Care  + Overall Hospital Care
    + Cancer Care + Overall Surgical Care
    + Cardiac Care
    + Cancer Care
    + Interventional Coronary Care
    + Cardiac Care
    + Joint Replacement
    + Interventional Coronary Care
    + Major Orthopedic Surgery
    + Joint Replacement
    + Vascular Surgery
    + Neurological Care
      + Major Orthopedic Surgery
      + Pulmonary Care
      + Spinal Fusion
      + Trauma Care
      + Vascular Surgery

    CareChex, a division of Comparion®, is an innovative medical quality rating system designed to assist hospitals and health systems in improving the quality of inpatient care and promoting medical excellence to consumers, payers and employers.

  • Primary Stroke Center – Washington Regional Medical Center became the first healthcare provider in its primary service area – Benton, Boone, Carroll, Madison and Washington counties – to earn The Joint Commission’s Gold Seal of Approval® and the American Heart Association/American Stroke Association’s Heart-Check mark for Advanced Certification for Primary Stroke Centers. The Gold Seal of Approval® and the Heart-Check mark represent symbols of quality from their respective organizations. 

  • Inpatient Quality Incentive Award – Washington Regional Medical Center earned an award from Arkansas Medicaid and Arkansas Foundation for Medical Care as part of the annual Inpatient Quality Incentive program. Washington Regional was recognized for its outstanding performance in the IQI program’s patient quality initiatives. 

  • Patient Safety – Washington Regional earned Healthgrades’ Patient Safety Excellence Award™ for 2014, the only hospital in Northwest Arkansas and one of only four hospitals in the state to do so. “This distinction places Washington Regional within the top 10 percent of all hospitals in the nation,” notes Dr. Ratcliff. 

  • Clinical Excellence – Washington Regional received VHA’s Clinical Excellence Award for Core Clinical Process, which acknowledges outstanding performance related to the treatment of heart attacks, heart failure and pneumonia and for the prevention of surgical site infections.

  • Key Quality Measures – In its 2014 annual report, The Joint Commission named Washington Regional a 2013 Top Performer on Key Quality Measures®. Washington Regional, one of only 16 hospitals in Arkansas to achieve this distinction, was recognized for attaining and sustaining excellence in accountability measure performance for heart attack, heart failure, pneumonia and surgical care.

  • Information Technology – For the third consecutive year, Healthcare IT News named Washington Regional to its annual list of the 25 best IT departments nationwide. The efficiency and technical expertise of our IT team has a direct impact on clinical quality and on our patients’ experience.