Washington Regional patients can pay their bill online, by phone or by mail, or in-person at our convenient drive-thru located at our Business Office, which is open Monday – Friday from 8:00 a.m. to 4:30 p.m.
Additional options are available for patients who need help paying their bill, including financial assistance, payment plans and the opportunity to speak with a Public Benefits Advocate or a Customer Service Specialist.
Pay Your Bill Online
Please select where you received your services to make an online payment today.
Washington Regional Medical Center or a Washington Regional Clinic
North Hills Surgery Center
Navigating Statements
While Washington Regional's billing system consolidates most hospital, clinic, and department bills on a single statement. The following statements will be received separately for services after September 27, 2025:
- Anesthesia services
- Some laboratory services
- Care from non-Washington Regional
providers (Example: MANA physicians)
- Care from providers at Washington Regional Urgent Care locations
Our billing system provides statements that reflect all accounts for which you are the guarantor (financially responsible). Example: if both a parent and a child have services, charges for all services will be on one statement.
Financing Options
Need help paying your bill? Washington Regional is pleased to provide options to assist our patient families in meeting their financial obligations.
HSF® is a flexible alternative to paying out of pocket. It operates like a monthly payment – with just a single payment each month.
With Commerce Bank, you receive these benefits:
• Easy enrollment, open to all patients regardless of insurance coverage
• No credit check, and enrollment in the program will not affect a person's credit rating
• No set-up fees, charges, or penalties for early payoffs
• One monthly payment, with ability to consolidate multiple accounts
• 0% APR
• Terms of 12, 24, 36, or 48 months based on balance
• Account easily accessible online, dedicated customer service
Enroll Here!
https://healthcare.commercebank.com/enroll?guid=65423869a
Financial Assistance
It is the responsibility of Washington Regional to promote health and wellness for the benefit of the community it serves. Therefore, Washington Regional provides financial assistance for those services that are determined to be medically necessary, non-elective, emergent and urgent for both inpatients and outpatients who are uninsured and/or underinsured.
To review our financial assistance policy or to obtain an application, please click here.
For help, call a Public Benefits Advocate at 479.463.7919 or a Customer Service Specialist at 479.463.6000, and then press the * button.
What to Expect from Paperless Billing
As of September 27, the easiest way to view your statement, make payments, see payment options and more is to sign up for MyChart! Click here to learn more about Washington Regional MyChart and create an account today.
Still Need Help? Speak With a Customer Service Representative
Our representatives are available Monday – Friday from 8:00 a.m. to 4:30 p.m. Call 479.463.6000.