Our Providers
Clinic Services
Hours
The clinic is open Monday - Thursday 8:00 a.m. - 4:00 p.m., and is closed on Friday.
Holidays
We are closed New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (Thursday and Friday), Christmas Eve and Christmas Day.
Inclement Weather
Please check local television stations and Washington Regional social media for announcements regarding clinic closures due to inclement weather. Patients should call the clinic before coming in during inclement weather.
Emergencies
In case of an emergency, please call 911 or go to your nearest hospital emergency room.
24/7 Care
If you have a medical problem that cannot wait until the next business day, Washington Regional has Urgent Care locations throughout Northwest Arkansas. If you need to reach a provider after hours, please call 479.463.1000 and ask to speak to the physician on call.
Prescription Refill
Patients who take critical prescription medications are advised to adhere to the schedule of lab and office visits recommended by their doctor. Please bring your medications, or a list of them, to your office visit and ask your doctor to write refills for any medications you anticipate needing.
Patients who have been seen by the doctor at appropriate intervals may call for refills on some prescriptions (antibiotics excluded). You may call your pharmacy 2 - 3 days prior to running out of medication so the pharmacy can fax a refill request to the clinic. Please allow 48 hours for refill requests. Requests received after 2 p.m. will be processed within the next two business days. Refills are done on Monday through Thursday.
Patients who use a mail order pharmacy plan will need to pick up written prescriptions from the clinic and mail them to their providing pharmacy.
Medical Records
A medical request signed by the patient is required to send or release records to anyone. If you are requesting a copy of your records, there may be an additional fee.
Financial Requirements
We accept most major insurances, including Medicare and Medicaid. You should have your insurance card available at all appointments. Copays, deductibles and/or co-insurance must be paid at time of service. We accept cash, checks and credit/debit cards (Visa, MasterCard and Discover).