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Plaza Internal Medicine

plaza internal medicine




Located in the William L. Bradley Medical Plaza, Plaza Internal Medicine offers comprehensive medical treatment for adults.  As primary care providers, our clinic offers management of acute and chronic health conditions as well as health promotion, disease prevention, and effective screening for adults. Our facility also provides laboratory, radiologic, and ECG services.  

About Our Physicians

David Ratcliff, MD photoDavid Ratcliff, MD
Dr. Ratcliff earned a Bachelor of Arts degree at Hendrix College and his medical degree from Vanderbilt University.  Upon completion of a medical residency at the University of Colorado, he served as Chief Resident at the University of Colorado. Dr. Ratcliff served as an Assistant Professor of Medicine at Vanderbilt University from 1989-1991. He relocated to Northwest Arkansas in 1991, joining the Fayetteville Diagnostic Clinic practice where he specialized in Internal Medicine until December 2003. Dr. Ratcliff currently serves as the Chief Medical Officer of Washington Regional Medical Center and maintains a limited practice within the Plaza Internal Medicine Clinic. Dr. Ratcliff has three sons, one daughter and one grandchild. He enjoys many outdoor activities including golf, fishing, hunting and camping with his family.




Frances A. Radkey, MD photoFrances A. Radkey, MD
Dr. Radkey has been practicing Internal Medicine for the last 17 years. She graduated with distinction from the Nebraska School of Medicine and Nebraska Primary Care/Internal Medicine Residency program in Omaha, Nebraska. She previously attended the University of Iowa, Iowa City, obtaining a Bachelor of Science Degree in Nursing, graduating with honors. She is a member of the American Medical Association and the American College of Physicians. Her professional interests include caring for long term chronic medical issues, such as: high blood pressure, high cholesterol, diabetes, stable heart disease and minimizing the number of medications. Her focus is on preventive medical care, including the patient in all decision-making processes. She feels the best parts of her career are the long-term relationships formed with her patients and their families. In her spare time, she enjoys outdoor activities and quality time with Max, her rescue dog. Her family is spread across the United States, providing the best excuse to travel, when possible.



Hours

Monday-Friday 8:00 a.m. - 4:30 p.m.

Emergencies

If you have a medical emergency, call 911 or go to your closest Emergency Room. 

After-Hours

If you have a medical problem that cannot wait until the next business day, Washington Regional has two Urgent Care locations: in Fayetteville, located at 3 E Appleby Road Suite 101, open Monday-Sunday 9:00 a.m. - 9:00 p.m.; and in Johnson, located at 3561 Johnson Mill Blvd Suite 102, open Monday-Saturday 7:00 a.m. - 7:00 p.m. If you need to reach an on call provider call 479-463-1000 to have to hospital operator page the physician on call.

Inclement weather

In case of inclement weather please check local television stations and/or their websites for announcements regarding clinic closures. Patients should call the clinic before coming in during inclement weather.

Appointments

We will make every effort to see you in a timely manner. Please call us at 479-404-1230 to schedule an appointment. We request you call to reschedule or cancel if you are unable to keep your appointment time.

Financial Requirements

We accept most major insurances. Your insurance card will be requested at each visit. Copays, your portion of your remaining deductible, and/or co-insurance must be paid at each visit before services are rendered. We accept cash, checks and credit/debit cards (Visa, MasterCard and Discover).

Refill Guidelines

Patients who take critical prescription medications are advised to adhere to the schedule of lab and office visits recommended by their doctor. Please bring your medications, or a list of them, to your office visit and ask your doctor to write refills for any medications you anticipate needing.

Patients who have been seen by the doctor at appropriate intervals may call for refills on some prescriptions (antibiotics excluded). You may call your pharmacy 2 - 3 days prior to running out of medication so the pharmacy can fax a refill request to the doctor, or you may call the clinic. Please give 48 hours notice for refill requests. Requests received after 2 p.m. will be processed within the next two business days. Refills are done on Monday, Tuesday, Wednesday and Thursday.

Patients who use a mail order pharmacy plan will need to pick up written prescriptions from the clinic and mail them to their providing pharmacy.

Medical Records

A medical request signed by the patient is required to send or release records to anyone. If you are requesting a copy of your records, there will be an additional fee.

Contact Us 

Plaza Internal Medicine
3 E. Appleby Rd., Suite 301 (corner of Appleby Road and Bob Younkin Drive)
Fayetteville, AR 72703
Map and Driving Directions
Phone: 479-404-1200
Fax: 479-404-1201