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Patient Concerns

Do You Have a Concern?
We are here for you.

Washington Regional is committed to providing the highest level of patient care services. All employees, physicians, and patients/families have the right, without recrimination, to voice their concerns or complaints. We hope that you would first contact the Washington Regional Compliance Office at 479.463.7641. You may contact the Arkansas Department of Health at 501.661.2201.

Patients, staff and families may also contact the Joint Commission Office:

  • On The Joint Commission’s website,, using the “Report a Patient Safety Event” link on the page
  • By fax to 630.792.5636
  • By mail to The Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181

    Reports of patient safety events to The Joint Commission must include:
    • the health care organization’s name
    • street address
    • city
    • state