Washington Regional is committed to providing compassionate, high quality care. All employees, physicians, and patients/families have the right, without recrimination, to voice their concerns or complaints. We hope that you would first contact Washington Regional at 479.463.2323. You may also contact the Arkansas Department of Health at 501.661.2201.

Patients, staff and families may also contact the Joint Commission:

• On the Joint Commission’s website at https://www.jointcommission.org, then by using the “Report a Patient Safety Event” link on the page
• By fax at 630.792.5636
• By mail to:

Joint Commission
Attn: The Office of Quality and Patient Safety
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

Reports of patient safety events to the Joint Commission must include:

• The health care organization’s name
• Street address
• City
• State