Site Search
  • decreaseincrease
  • pdf

Shelley Burch Named Director of Patient Financial Access

Washington Regional has named Shelley Burch, CHAM, CRCR, as director of patient financial access. In her new role, Burch will be responsible for developing strategies to improve the overall patient access experience while overseeing the operations of patient access departments including central scheduling, precertification, preregistration, clinic admissions, admitting, emergency department admitting and public benefits.

Burch brings more than 16 years of patient access experience to the role and most recently served as system patient access director at Baptist Health System in Montgomery, Alabama. She is a Northwest Arkansas native and holds a Bachelor of Science in organizational management from John Brown University and a Master of Science in health science from the University of Arkansas.