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Patient Experience

Washington Regional is committed to improving the health of people in communities we serve through compassionate, high-quality care, prevention and wellness education. We are dedicated to treating others – patients and their families, visitors, physicians, and each other – as we would want to be treated.

The Patient Experience Department values and welcomes your feedback. It is essential to improving the quality of care, patient safety and the service we provide to you and future patients.

For billing questions, please click here.
For medical record questions, please click here

If you have concerns regarding your care experience, you can contact the department by phone, email or mail. Please note that patient experience staff are not equipped or authorized to answer medical questions or provide follow-up care.

Phone: 479.463.2323
Email: px@wregional.com
Mail: Washington Regional Patient Experience
3215 N. Northhills Blvd.
Fayetteville, AR 72703

Hours: 8:00 a.m. – 4:00 p.m. Monday – Friday

If you are currently a patient in the hospital and need assistance after hours, please call 479.463.1000 and request to speak with the Nursing House Supervisor. 

Do you have a story of gratitude to share?

We want to hear about your great experience at Washington Regional. Whether you are a patient or a family member or friend of a patient, please click here to share your story with us.

Team Member Recognition

DAISY Award – recognize an extraordinary registered nurse: click here.

Here For You Award – thank a team member who provided exceptional customer service: click here.