Washington Regional Home
Bookmark and Share
Bookmark this page
Decrease (-) Restore Default Increase (+) font size
PrintEmail
Washington Regional Medical Center Walker Heart Institute Senior Health Women and Children's Health Total Joint Center

Interact & Connect

Calendar of Events
Register for a Class or Event
Support Groups
E-Mail a Patient
Donate Online
Request an Appointment
Find a Physician
Twitter
Facebook
YouTube
Contact Us

Frequently Asked Billing Questions

 

 

 

We understand hospital services can create financial concerns for you. We are prepared to help you by discussing your payment options for hospital services. Following are some frequently asked questions about our billing process and patient financial responsibility.

How much do I really owe and when will I receive a bill?
You will not receive a statement for the portion of the bill for which you are responsible until your insurance company(s) has paid or denied payment on your account. If you do not have insurance, you will receive a bill within 14 days of the date of service. Payment in full is expected within 30 days after you receive your statement from us. If you are unable to pay your balance in 30 days, please call our Business Office to make other payment arrangements.

Who can I call if I have questions about my bill?
You may call the Billing/Business Office at either 479-463-2455 or the numbers provided on your billing statement.

What if I cannot pay my bill?
If you cannot pay your bill and feel you may qualify for benefits under our financial assistance program, please contact us. The Federal National Poverty Guideline is used as a basis for determining financial assistance for your hospital bill(s).

What forms of payment does the hospital accept?
We accept cash, check, money order, electronic fund transfer from your checking or savings account, MasterCard, Visa, Discover and American Express. In addition, we also offer a Bank Loan Program.

Who else might be sending me a bill?
The hospital bill is for the facility charges only and does not include professional fees from other providers of care. Professional fees from the physician(s) who saw you at the hospital, such as an emergency room physician, a radiologist who reviewed any x-rays you may have had, an anesthesiologist, a pathologist, laboratory, etc., will be billed separately. If you have any questions regarding those bills, you should contact their offices at the numbers listed on the statements you receive.



Career Opportunities
Nursing Opportunities
Physician Opportunities
 

About Washington Regional

About Us
Hospitals, Facilities & Clinics
Services
Maps & Directions
Foundation
Volunteer Opportunities
Job Opportunities

 Washington Regional
 3215 N. North Hills Blvd.
 Fayetteville, AR 72703
 (479) 463-1000

Learn 

Prevention and Wellness Programs
Helpful Links
Patient Stories
Interact & Connect: Online Tools

    
             

Quality and Recognition

Report to the Community
Consumer Choice #1 2012-13
Best Regional Hospitals U.S. News 2011-12
Top Performer Joint Commission 2011
Organ Donation Medal of Honor 2012
Best Hospital CitiScapes Magazine 2012
Celebrate Magazine Very Best 2012

Resources

Disclaimer
Privacy Statement
HIPAA Privacy Notice
Medical Release Form
Financial Assistance

Media Room
Site Map
Contact Us
Washington Regional Home Page
Medical Staff Services