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Washington Regional Medical Center Walker Heart Institute Northwest Arkansas Neuroscience Institute Senior Health Women and Children's Health Total Joint Center

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Diagnostic Clinic



 James Bilyeu, M.D. and Ronald Bertram, M.D.

Washington Regional Diagnostic Clinic (formerly Hidden Springs) offers the services of internal medicine physicians, family practice physicians and a variety of specialists.

We have a strong interest in preventive healthcare and offer a wide range of services for patients age 2 years and up including:  

  • Annual Health Care Checkups 
  • Bone Density Consults
  • Cardiac Stress Testing
  • Chest X-Ray
  • Diabetes Management  
  • EKG
  • General Dermatology
  • Hormone Therapy for Men and Women 
  • Lab
  • Primary and Secondary Prevention Measures 
  • Ultrasound

Our physicians monitor:

  • Obesity
  • Arthritis
  • Blood Disorders
  • Diabetes
  • Carotid Artery Disease
  • Coronary Artery Disease/ASVD
  • Gastroenteritis
  • High Blood Pressure
  • High Cholesterol
  • Heart Disease
  • Hypertension
  • Kidney Disease
  • Osteoporosis
  • Thyroid Disease 

Washington Regional Diagnostic Clinic also offers the services of Dr. Jeffrey Keller, general surgeon, Walker Heart Institute Cardiovascular Clinic and Ozark Urology out of our Bentonville office weekly. 

The clinic is open Monday through Friday from 7:00 am to 5:00 pm.  Lab appointments start at 7:30 am by appointment only.  Holiday closings include New Years Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. 

Inclement Weather
In case of inclement weather, an announcement will be posted on channel 40/29 and on Fox 24, as well as on our homepage, wregional.com.

Payment Arrangements
You are requested to bring your insurance and/or Medicare cards on your first visit so we may file your visit.  We make every effort to limit the cost of your medical care; therefore we request payment at the time of your visit.  Payment of any of the following will help eliminate the cost of a monthly statement: paying your co-pay, or your 20%, or a deductible at the beginning of each year.  We do require payment each time you have services rendered at the clinic.  We accept cash, check, or credit cards.

Telephone Calls and Prescriptions
Telephone calls are answered from 8:00 a.m. until 5:00 p.m.  Please contact your pharmacy concerning refills and we will expedite the order within 24 hours of receiving it.  No prescriptions will be filled after noon on Fridays, including narcotics.  If you have a mail order pharmacy, leave a phone message with the nurse and she will fax your prescription to a mail order pharmacy (if applicable) or call when it is ready to be picked up.

In case of an emergency, it is best to go to the nearest hospital Emergency Room.  If our clinic is not open and a problem arises, call Washington Regional Medical Center at (479) 463-1000 and ask the operator to page the physician on call or the hospitalist. 

Medical Records
If you request for a copy of your medical records to be sent to another office, please make sure there is an authorization on file.  If the patient requests a copy, there will be an additional fee for this service.

In an effort to serve you in a timely manner, patients are seen on an appointment basis.  To schedule an appointment, please call (479) 273-2030.  We do require 24 hours notice if you are unable to make your appointment.

We appreciate the opportunity to provide you with quality health care.  Our staff consists of qualified, dedicated professionals who team up to bring you the latest treatment in a warm, caring environment.  To schedule an appointment, call (479) 273-2030, Monday through Friday from 8:00 a.m. until 5:00 p.m.

Contact Us

Washington Regional Diagnostic Clinic
3000 N. W. A Street
Bentonville, AR 72712
Phone (479) 273-2030
Fax (479) 273-0050
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 Washington Regional
 3215 N. North Hills Blvd.
 Fayetteville, AR 72703
 (479) 463-1000


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Quality and Recognition

Report to the Community
Consumer Choice #1 2012-13
Best Regional Hospitals U.S. News 2011-12
Top Performer Joint Commission 2011
Organ Donation Medal of Honor 2012
Best Hospital CitiScapes Magazine 2012
Celebrate Magazine Very Best 2012


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